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UnitSpeed Host is committed to providing our customers the best service possible using the resources available in this website, and through our friendly customer support staff of technicians.


 


FAQ

Changing The Administative Username/Password
The Situation:

"I need to have my administrative user name and password changed. Can that be done?"

Suggested Action:

Users' administrative logins and passwords are both generated by our technical staff initally, unless specified at the time of your original order.  The original administrative user name is hard-coded for internal tracking purposes. Because of this, it cannot be changed. However, an additional administrator's account can be created for users who require a more "friendly" account name. This service does require a one-time setup fee.  The password may be changed, however a per incident setup fee may be imposed for this based on your frequency of the request.

To file a request for a new administrative account or password change, please contact us.

Password Protecting Web Directories
The Situation:

"One or more directories on my web site need to be password-protected. How do I accomplish this?"

Suggested Action:

There are three primary options users can choose from to protect their web content.

Create an NTFS Account (using User Manager for Domains)

Our technical support staff can create a Windows NT user account and restict the permissions on one or more folders so that only the designated user will be granted access. This solution works well for a couple of users, but for larger numbers of subscribers, our support team recommends the use of AuthentiX-ISP.  More detailed information regarding AuthentiX can be found at http://www.flicks.com.

Authentication via AuthentiX-ISP

AuthentiX allows multiple users to be stored within a single user database for your website.  This is separate from Windows NT's user database as well as other website's AuthentiX databases. Access can then be given access permissions on one or more restricted folders by users or groups. For more information about this product, please consult the Flicks website.

ASP, Cold Fusion, Etc.

ASP (Active Server Pages) and other scripting languages can be used to create web-based security applications that permit or deny access based on passwords or other programmatic criteria. Users with Cold Fusion installed on their web site can write similar applications in that language. For more information about implementing such a system, consult one of the many ASP resources on the web, such as http://www.activeserverpages.com or http://www.asphole.com.

Domains - Registration & Transfer

The Problem:
I need to know the IP addresses for your DNS servers so I can do my own Network Solutions transfer or registration.

The Solution:
This is the DNS information:

ns.unitspeed.com
216.97.64.75
ns2.unitspeed.com
216.97.66.75




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